The Implementation of Mental Health Clinical Triage Systems in University Health Services (2006)

This article outlines the processes and procedures involved in developing and implementing a clinical triage system through the perspectives of two sites. Issues addressed include how a mental health service moves to the utilization of a clinical triage system, the processes and components involved in the successful transition to a clinical triage system, the impact on the campus, and a discussion of the risk management implications of implementing a clinical triage system.